Frequently Asked Questions

Please check the answer to your question is here before contacting us, it will give you the answer much quicker!

Frequently Asked Questions

Ordering

Where is my order?

When you place an order with Replicant Audio, we will automatically email you proof of sale and a single unique download link for your product. If you have not received it, please check your spam folder(s) for your order confirmation and/or password change notifications. 

Can I get a refund or exchange?

Due to the nature of Replicant Audio LLC digital goods products being non-tangible, it is not possible to return any of our products, therefore we do not offer refunds or exchanges after purchase is complete. All sales are final.

Just who the hell are you?

We are a collective of Artists, Engineers, Designers and Music Industry Professionals - and most importantly, gear hoarders - that have collaborated to bring you the absolute best in digital products for guitar.

Get in touch

If your question is not above, please use the contact form.